Who can I contact if I think my data has been misused?

Contact our support team immediately via live chat (9 AM–11 PM Jakarta time) or email privacy@88bett.click. Report the specific concern; we investigate within 24 hours and notify you of findings.

Reference

How 88bett handles your account information

Q: Can I request a copy of all the data you hold about me?

Yes. Email privacy@88bett.click with your account number and request 'data subject access'. We'll compile and send your personal data, transaction history and device logs within seven business days.

When you open an account with us, your personal data—from login credentials to payment details—stays protected under strict data-handling practices.

Account verification requiredPayment data encryptedYour access rights explained

Explore the Lobby Read FAQ

Personal data we ask for and why

88bett Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we ask for your name, email, phone number and date of birth—these verify your identity and comply with local law. During deposit, we store your chosen payment method (DANA, OVO, GoPay or QRIS account reference), transaction history and timestamps; during withdrawal, we verify

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your banking details to process payouts. We also collect device information—browser type, IP address, device ID—to detect fraud and track login patterns across your account. Where local law permits, we keep game history and bet records to settle disputes and meet record-keeping obligations. You can request
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a copy of all data we hold about you by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

Contact us about your privacy rights

We respond to privacy requests and account-access queries through multiple channels during business hours.

Live Chat Open the chat widget in your account lobby or website footer. Reply comes in minutes during support hours, 9 AM–11 PM Jakarta time.

Email Support Send requests to [email protected] with your account number and the specific data or change you need. We reply within 24 hours.

In-App Help Open your account menu, select Help or Settings, then Privacy or Account. Tap Contact Support to file requests directly from your device.

HOW WE PROTECT YOU

Data security, cookies and account access

Your account uses encryption for login and payment flows; we hash passwords so we never see them in plain text.

Encryption Standard

All logins and payment submissions use SSL 256-bit encryption. Your data in transit cannot be read by third parties.

Cookie Control

Session cookies track your lobby activity; preference cookies remember your language and theme. Disable them in Settings or your browser any time.

Data Retention

Account data stays live while you play. Inactive accounts' personal info is archived after 12 months; financial records kept seven years.

Third-Party Access

Payment gateways for DANA, OVO, GoPay and QRIS see only transaction ID and amount. No browsing history or game data shared.

Deletion Requests

Email [email protected] to remove personal data. Marketing preferences turn off in Settings. Legal records stay per retention policy.

Dispute Help

Contact support with your account number to dispute a charge or data entry. We investigate within five business days.

Common questions about data and your rights

Players often ask how their payment details stay private, whether we sell their data, and what happens if they want to close their account. We've answered the most frequent privacy questions below. If you need more detail, reach out to our support team.

No. We never sell your data to third parties. Payment processors (DANA, OVO, GoPay, QRIS) see only transaction details needed to process deposits and withdrawals. Marketing partners see only anonymised, aggregate trend data—no personal identifiers.

Personal data (name, email, phone) is removed from active systems within 30 days of closure. Financial and betting records stay for seven years to meet tax and dispute-resolution requirements, then deleted.

Yes. Email [email protected] with your account number and request 'data subject access'. We'll compile and send your personal data, transaction history and device logs within seven business days.

We store your transaction reference, amount, timestamp and the payment method you selected (OVO or GoPay). Your full account credentials stay with OVO or GoPay; we only see a confirmation token.

Contact our support team immediately via live chat (9 AM–11 PM Jakarta time) or email [email protected]. Report the specific concern; we investigate within 24 hours and notify you of findings.

Log into your account, open Settings, select Notifications and toggle off Email Promotions and SMS Alerts. You can also reply STOP to any SMS or click unsubscribe in promotional emails.

Yes. Both the mobile app and website use the same SSL encryption for logins and deposits. Session data syncs across devices securely, so your account state is identical whether you play from Jakarta on your commute or at home on a computer.

How 88bett handles your account information

Contact us about your privacy rights

Data security, cookies and account access

Encryption Standard

Cookie Control

Data Retention

Third-Party Access

Deletion Requests

Dispute Help

Common questions about data and your rights

01 Do you sell my personal data to other companies?

02 How long do you keep my account data after I close my account?

03 Can I request a copy of all the data you hold about me?

04 What payment information do we store when I deposit via OVO or GoPay?

05 Who can I contact if I think my data has been misused?

06 How do I turn off marketing emails and SMS?

07 Is my data safe if I play on my phone versus desktop?

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